Happy Parents = Happy Staff = Happy Days!
Happy Days Childcare in Blackpool recently opened their doors to local North West businesses to share their Investors in People journey to business success.
With the uplifting Pharrell Williams ‘Happy’ playing in the background, during this special Inside Investors in People event Happy Days Childcare provided a slide show showing team members working in various roles within the business and described how immensely proud they are of all their team.
Directors Jackie and David Hoyle explained that a huge part of their business success has been as a result of truly realising the people potential within Happy Days Childcare and how the Investors in People framework helped them to harness this within the business.
Jackie and David started Happy Days Childcare in 1999. The business has since grown from one original purpose built site to 5 nurseries, 5 pre -school clubs and 5 holiday clubs, now employing 140 staff and looking after over 430 children. They pride themselves on their strong values; encouraging engagement with parents, employees and children to provide excellent quality care for all children attending their facilities. The current waiting list for placements certainly evidences this!
Jackie and David described how working with the Investors in People Framework and the support from their Investors in People Specialist Fred Ayres had been invaluable in their journey. They also talked about the improvements they have made in approaches to recruitment, recognition practices, decision making and delegation as well as learning and development and the impact that these had on business performance.
As Jackie commented during the session, “we nurture our staff as we nurture our children” and future plans to develop a learning Academy within the business are set to further this commitment and approach.
Investors in People North of England would like to thank Jackie, David and everyone at Happy Days Childcare for their time and commitment as an Investors in People Champion and for the very enjoyable and insightful presentations – we know we certainly left feeling inspired and Happy!