News

Celebrations as Phillips & Cohen Associates UK Achieve IIP Gold for Second Time!



Phillips & Cohen Associates (UK) Ltd, the UK’s only specialist deceased account management business, has been awarded the highly prestigious Investors in People Gold Award for the second time.

Investors in People is a proven framework for transforming business performance through people and by achieving the Gold Award places the business firmly in the exclusive top 7% of businesses assessed within the UK.

The business, which has traded in the UK for approaching 9 years and employs over 80 staff from its Manchester HQ, was also awarded the ISO 27001 accreditation this month together with the Investors in People Health & Well Being Award.

The business is best known for innovating the UK probate recovery market based on its successful global model and previously won a number of industry awards by becoming the founding member of Samaritans Training Academy and for developing a uniquely compassionate customer engagement model.

Commenting on the award, Managing Director, Nick Cherry said:

“Our service is unique and therefore our people determine the success of our business. Achieving Investors in People Gold for a second time is fantastic recognition of the investment we make in assisting colleagues to fulfil their potential and enjoy a rewarding career here.”

Cherry added:

“We are especially delighted that Investors in People recognised that our business is built on compassion and compliance, and a set of strongly re-enforced best in class values which underpin a belief in treating customers, and each other, with dignity and respect.

“This commitment to Treating Customers Fairly is key and recruiting and retaining people who share this passionate vision is one of the things which makes our business unique and drives our continued growth and success.”

Joint CEO/Chairman, Adam S. Cohen Esq. commented:

“Investors in People Gold is tremendous validation of our UK operation. The team espouses our management vision and understand that their daily contributions make the difference in enabling us to continue to deliver market leading results for our clients and an outstanding experience for our customers. We look forward to seeing the UK business continue to evolve and grow in the coming years based on this successful approach.”

Congratulations to all the team at Phillips & Cohen Associates (UK)!

 

If you would like to find out more about Investors in People and how it can support your organisation’s ambitions, click here or come along to one of our introductory workshops.