idg is committed to working with organisations of all sizes and sectors to improve performance, develop and grow.
Organisational development specialists and official Investors in People partner, we work to fully understand and appreciate your business needs – exploring development activities that will support performance improvement for your organisation and meet objectives.
So whether you are looking to work with recognised quality Standards and frameworks such as Investors in People, Lexcel, ISO, Customer Service Excellence or Carbon Action or want to undertake bespoke developmental activities, we can help.
To improve the performance and potential of organisations and their people
To develop effective engagement activities and relationships that will help to raise organisational ambitions and achievement
To grow the opportunities for organisations to explore wider business and improvement potential
Businesses face disruption and costs to replace dissatisfied staff as economy improves. British businesses need to invest in their people or face a potential exodus of talented staff, as a combination of work dissatisfaction and more confidence in the job market means that almost half
Over the last couple of weeks we have been running a poll on our Investors in People North website to see what types of training you find most helpful in your work – and for the first time we have a tie! With 43.75% of
Our latest poll results are in and when it comes to a healthy workplace, you are telling us that supportive leaders and managers play a massive part. Why? Because leaders and managers are vital when it comes to establishing your organisation’s culture and can influence outcomes –
Over the last couple of weeks we have been asking you what you think the most important thing at work is. And with 44% of the vote on our website poll, you are telling us that it is engaging work. But what makes your work engaging?
As Customer Service Week 2013 gets underway from 7th to 11th October, why not find out more about Customer Service Excellence as a framework to help you delight your customers and improve performance. Customer Service Excellence is a framework that supports organisations to improve customer
NLP has become a recognised and valuable tool in the business world and this one-day introductory session will introduce delegates to the different elements of NLP and start to look how outstanding individuals and organisations get their outstanding results.
A one-of-a-kind training session, Building Better Relationships will introduce you to Neuro Linguistic Programming (NLP) whilst helping you to experience first-hand how understanding people and communication is crucial to developing an effective team.